IIA Tanzania’s Core Values (PETATI)

  • Professionalism: We always respond the way the customers expect us to respond but in accordance with our Code of Ethics.
  • Efficiency: We endeavour to offer cost effective service without compromising on quality.
  • Team Spirit: We work as a team in serving customers; a customer deserves a response from any one of us on any query.
  • Accountability: We are answerable for our actions and/or omissions to members and stakeholders with a view of building public confidence.
  • Transparency:  We will be open to members and stakeholders about our practices, policies and decisions.
  • Innovation: We will always find simple, effective and efficient ways of serving our customers.

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